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Q and A
Ok you have a package deals and a bundles offer page what is the difference between these offers please? The Package Deal offers page will offer already made items that are waiting to be posted off to you immediately as soon as you have paid for them, with the Bundled Blooms offer these are specifically minimum orders of flowers that you can choose from that will be made up after ordering and paying for the flowers.
I do not want the flowers you have listed in these Bundle offers .... so if I give you a list of the flowers that I want can you put a bundle offer together for me please? No I am sorry the bundles that are offered are the only ones. All other collections will be available as normal. The monthly special offer will still be available as normal. The collections in the Bundled Bloom offer are also available on an order form if you would like less items at the normal pricing.
I really want to grab the Garden Roses Bundle Blooms Offer but I only need one brides bouquet, one bridesmaid bouquet and the buttonholes and corsages. Can you still do the bundle pricing for me thanks? No I am sorry there is a minimum order on all bundle offers if you would still like this collection of flowers I can e-mail out the order form to you so you can order the items that you need at the normal pricing.
I can see on the package deals page these items are already made so with the Bundled Bloom offers they are not already made so how long will these take to be made up and sent out to me? I would expect that you will have your flowers within a few weeks from ordering. I recommend you do not leave ordering your flowers later than 3 months before your wedding, from time to time I have to wait for stock to come out to me before I can start work on your flowers and this will delay your order from time to time. I do try to have all orders out as quickly as I can I work totally on my own so it will often depend on how many orders I have in front of your order at the time.
I was looking at your bundles last week and one of the offers has changed. I really wanted that other offer can you still do it for me? From time to time manufacturers stop making products or they are delayed while waiting for a container from China and so on. In these cases if I am unable to get stock I will take the offer off until I have stock again. Or possibly for ever. Please contact me for more details and an alternative if you find this has happened to you.
I live overseas can I still get your offers? Yes of course you can, all the pricing is in AUD$, keep in mind that delivery times are a bit longer than within Australia and all overseas orders must be paid for by Mastercard or Visa only. Please contact me if there is something that you would like and a postage quote.
How do I order a bundled blooms offer...do I need an order form? There is a few ways you can order these offers, you can call me and put your order in over the phone. If you are wanting the standard bundle with no other items you can e-mail or fax me the details of which bundle you want your postal details and organize a payment and they will be considered ordered. Or if you are wanting extra items you can ask for a pricing sheet which will reflect the minimum items and you can add the extra items that you are looking for in that collection and either e-mail, fax or post back to me.
What payment methods do you accept for this new offer ... can I pay half now and half when they are finished? All the normal payment methods are available for these offers, Credit Card, Money Order, Direct Deposit, or Cheque, (Cash Adelaide in person only). Please note the normal requirements for payments are the same as all other offers, full payment on ordering the flowers, flowers will only be ordered in and made up upon full payment and clearance of moneys. No Installments available with these offers.
How do I know how much the postage will be? Please contact me with your post code and which bundle offer you are wanting, and if you are looking for any extra items and I can quote you straight away for postage. Please note for a postage quote I need to know what size box I will need to send to you and your post code so I do need as much info as possible. Thanks. From time to time postage within Australia will be included in the bundle price for free .... this will be noted on the offer at the time. Please do not ask for free delivery if it is not stated in the offer ... the free delivery is limited to particular items only anywhere in Australia. Free postage does not apply to Over Seas Destinations ever. Free postage will never apply to Package Deals, Monthly Specials Offers and Normal Collections. Free Delivery will only apply to very light flowers that will not cost too much to send.
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